.wcsp-widget{--wcsp-primary:#25d366;--wcsp-bg:#25d366;--wcsp-size:60px;--wcsp-ox:24px;--wcsp-oy:24px;position:fixed;z-index:99999;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}.wcsp-pos-bottom-right{right:var(--wcsp-ox);bottom:var(--wcsp-oy)}.wcsp-pos-bottom-left{left:var(--wcsp-ox);bottom:var(--wcsp-oy)}.wcsp-pos-top-right{right:var(--wcsp-ox);top:var(--wcsp-oy)}.wcsp-pos-top-left{left:var(--wcsp-ox);top:var(--wcsp-oy)}.wcsp-launcher{display:inline-flex;align-items:center;justify-content:center;gap:10px;width:var(--wcsp-size);height:var(--wcsp-size);padding:0;border:0;cursor:pointer;color:#fff;background:var(--wcsp-bg);box-shadow:0 8px 24px rgba(0,0,0,0.18);transition:transform 0.18s ease,box-shadow 0.18s ease}.wcsp-launcher:hover{transform:translateY(-2px);box-shadow:0 12px 30px rgba(0,0,0,0.24)}.wcsp-launcher:focus-visible{outline:3px solid var(--wcsp-primary);outline-offset:3px}.wcsp-cta{font-weight:600;font-size:15px;white-space:nowrap;padding-right:6px}.wcsp-shape-circle .wcsp-launcher{border-radius:50%}.wcsp-shape-square .wcsp-launcher{border-radius:8px}.wcsp-shape-rounded .wcsp-launcher{width:auto;padding:0 22px;border-radius:999px}.wcsp-shape-card .wcsp-launcher{width:auto;padding:14px 22px;border-radius:16px}.wcsp-shape-bottom-bar,.wcsp-shape-sticky-mobile{left:0;right:0;bottom:0}.wcsp-shape-bottom-bar .wcsp-launcher,.wcsp-shape-sticky-mobile .wcsp-launcher{width:100%;height:54px;border-radius:0}.wcsp-glass .wcsp-launcher{background:rgba(255,255,255,0.18);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid rgba(255,255,255,0.35);color:var(--wcsp-primary)}.wcsp-neon .wcsp-launcher{box-shadow:0 0 12px var(--wcsp-primary),0 0 28px var(--wcsp-primary)}.wcsp-panel{position:absolute;bottom:calc(var(--wcsp-size) + 16px);right:0;width:min(340px,calc(100vw - 32px));background:#fff;border-radius:16px;box-shadow:0 18px 50px rgba(0,0,0,0.25);overflow:hidden;transform-origin:bottom right;animation:wcsp-pop 0.22s ease}.wcsp-pos-bottom-left .wcsp-panel,.wcsp-pos-top-left .wcsp-panel{right:auto;left:0;transform-origin:bottom left}.wcsp-panel-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;color:#fff;background:var(--wcsp-bg)}.wcsp-panel-title{font-weight:700;font-size:15px}.wcsp-close{background:none;border:0;color:#fff;font-size:24px;line-height:1;cursor:pointer}.wcsp-greeting{margin:14px 16px;font-size:14px;color:#333}.wcsp-agents{padding:6px 8px 10px;max-height:320px;overflow-y:auto}.wcsp-agent{display:flex;align-items:center;gap:12px;padding:10px 10px;border-radius:12px;text-decoration:none;color:#111;transition:background 0.15s ease}.wcsp-agent:hover{background:#f3f5f7}.wcsp-agent-avatar{width:44px;height:44px;border-radius:50%;object-fit:cover;flex:0 0 44px;display:inline-flex;align-items:center;justify-content:center;background:var(--wcsp-bg);color:#fff;font-weight:700}.wcsp-agent-meta{display:flex;flex-direction:column;flex:1}.wcsp-agent-name{font-weight:600;font-size:14px}.wcsp-agent-role{font-size:12px;color:#6b7280}.wcsp-agent-go{color:#9ca3af;font-size:22px}.wcsp-empty,.wcsp-consent{padding:10px 16px;font-size:12px;color:#6b7280}@keyframes wcsp-pop{from{opacity:0;transform:scale(0.92) translateY(8px)}to{opacity:1;transform:none}}@keyframes wcsp-bounce{0%,100%{transform:translateY(0)}50%{transform:translateY(-8px)}}@keyframes wcsp-pulse{0%{box-shadow:0 0 0 0 rgba(37,211,102,.6)}70%{box-shadow:0 0 0 16px rgba(37,211,102,0)}100%{box-shadow:0 0 0 0 rgba(37,211,102,0)}}@keyframes wcsp-shake{0%,100%{transform:rotate(0)}25%{transform:rotate(-8deg)}75%{transform:rotate(8deg)}}@keyframes wcsp-glow{0%,100%{filter:drop-shadow(0 0 2px var(--wcsp-primary))}50%{filter:drop-shadow(0 0 12px var(--wcsp-primary))}}@keyframes wcsp-zoom{0%,100%{transform:scale(1)}50%{transform:scale(1.08)}}@keyframes wcsp-slide{0%{transform:translateX(0)}50%{transform:translateX(-6px)}100%{transform:translateX(0)}}.wcsp-anim-bounce .wcsp-launcher{animation:wcsp-bounce 1.8s ease-in-out infinite}.wcsp-anim-pulse .wcsp-launcher{animation:wcsp-pulse 2s infinite}.wcsp-anim-shake .wcsp-launcher{animation:wcsp-shake 2.4s ease-in-out infinite}.wcsp-anim-glow .wcsp-launcher{animation:wcsp-glow 2s ease-in-out infinite}.wcsp-anim-zoom .wcsp-launcher{animation:wcsp-zoom 2s ease-in-out infinite}.wcsp-anim-slide .wcsp-launcher{animation:wcsp-slide 2s ease-in-out infinite}@media (prefers-reduced-motion:reduce){.wcsp-launcher{animation:none !important}}.wcsp-presence{width:10px;height:10px;border-radius:50%;margin-left:auto;margin-right:10px;flex:0 0 10px}.wcsp-presence-open{background:#22c55e;box-shadow:0 0 0 3px rgba(34,197,94,.25)}.wcsp-presence-away{background:#f59e0b;box-shadow:0 0 0 3px rgba(245,158,11,.25)}.wcsp-presence-holiday{background:#ef4444;box-shadow:0 0 0 3px rgba(239,68,68,.25)}.wcsp-agent{position:relative}.wcsp-agent-presence{width:9px;height:9px;border-radius:50%;flex:0 0 9px}.wcsp-agent-presence.is-online{background:#22c55e}.wcsp-agent-presence.is-away{background:#cbd5e1}.wcsp-agent.is-away{opacity:.72}.wcsp-quick-replies{display:flex;flex-wrap:wrap;gap:8px;padding:4px 16px 12px}.wcsp-chip-reply{border:1px solid var(--wcsp-primary);background:transparent;color:var(--wcsp-primary);padding:7px 12px;border-radius:999px;font-size:13px;cursor:pointer;transition:background .15s,color .15s}.wcsp-chip-reply:hover{background:var(--wcsp-primary);color:#fff}.wcsp-faq{padding:4px 16px 14px;border-top:1px solid #eef0f2}.wcsp-faq-title{display:block;font-size:12px;font-weight:700;color:#6b7280;text-transform:uppercase;letter-spacing:.04em;margin:10px 0 6px}.wcsp-faq-item{padding:6px 0;border-bottom:1px solid #f1f3f5}.wcsp-faq-item summary{cursor:pointer;font-size:13px;font-weight:600;color:#111}.wcsp-faq-item p{margin:8px 0 2px;font-size:13px;color:#4b5563}.wcsp-mode-carousel .wcsp-agents{display:flex;gap:10px;overflow-x:auto;scroll-snap-type:x mandatory}.wcsp-mode-carousel .wcsp-agent{flex:0 0 78%;scroll-snap-align:start;flex-direction:column;text-align:center}.wcsp-mode-carousel .wcsp-agent-avatar{width:64px;height:64px;flex-basis:64px}.wcsp-mode-carousel .wcsp-agent-meta{align-items:center}.wcsp-mode-carousel .wcsp-agent-presence{position:absolute;top:10px;right:10px}.wcsp-mode-team .wcsp-agents{display:grid;grid-template-columns:1fr 1fr;gap:8px}.wcsp-mode-team .wcsp-agent{flex-direction:column;text-align:center}.wcsp-mode-team .wcsp-agent-meta{align-items:center}.wcsp-mode-contact .wcsp-agent:not(:first-child){display:none}.wcsp-mode-contact .wcsp-agent{flex-direction:column;text-align:center;padding:18px}.wcsp-mode-contact .wcsp-agent-avatar{width:72px;height:72px;flex-basis:72px}